January 8, 2021
Albertsons Companies said Thursday that it’s the first American grocer to pilot an automated and contactless grocery PickUp kiosk. The kiosk, located at a Jewel-Osco store in Chicago’s South Loop, follows Albertson’s installation of PickUp lockers at several Jewel-Osco stores last October.
Customers who select the “Kiosk PickUp” option will be offered two-hour time slots during which to pick up their groceries. Manufactured by Estonia-based Cleveron, the kiosk at1224 S. Wabash Ave. in Chicago is currently fulfilling orders, and the company plans to install a second unit at a Bay Area Safeway in the near future.
“We are supercharging our digital and omnichannel offerings to serve customers however they want, whenever they want,” said Chris Rupp, EVP and chief customer & digital officer at Albertsons Cos. “This innovative and contactless PickUp kiosk makes it even easier for customers to shop with us in a way that is convenient for them.”
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