August 1, 2017
Save the date for Connect Healthcare on November 8 – a national event at the Andaz Scottsdale Resort & Spa. More details coming soon.
Technology has changed physician-patient interaction, and the majority of doctors says it’s changed things for the worse.
At a recent physician event in San Francisco, 69 out of 100 doctors attending a panel discussion on technology said the increased reliance on technology and electronic health records (EHR) hurts more than it helps. Specifically, technology separates physicians from patients.
Experts hoped EHRs would transform the healthcare industry by reducing medical errors, improving care, and solving billing issues. But Dr. Eric Topol says EHRs have failed to live up to their promise.
Topol, who serves as editor-in-chief of Medscape, the company that sponsored the panel discussion titled “Technology, Patients and the Art of Medicine,” called electronic health records “a complete mess.”
“Why do we just put up with pathetic technology?” Topol asked.
The panelists and the physician audience lamented the amount of time they had to invest in completing electronic records, instead of spending that time with patients.
One panelist, Dr. Michael Blum, a professor at the University of California, San Francisco, isn’t a fan of EHR, but he doesn’t blame it for all the problems plaguing healthcare and physicians in particular, e.g. increased rates of physician burnout, depression, and suicide. He said those problems began at least a decade ago, when the federal government heightened reporting regulations.
“Then you throw the electronic health record on top of that,” Blum said. “That just took a bad situation and made it horribly worse.”
For questions, comments or concerns, please contact Jennifer Duell Popovec