August 26, 2019
Managed services provider of customer engagement and technology-enabled BPO solutions iQor Global Services signed a five-year lease renewal at its 550,000-square-foot facility in Memphis. The landlord is Drake Pacer Memphis Acquisition LLC.
iQor’s Memphis facility has an embedded call center that integrates technical support with product services. The facility supports about 1,000 contact center logistics and product service jobs. The iQor team in Memphis is made up of employees from more than 27 countries, with an average tenure of six years or more.
“We’re honored to be a part of a vibrant city such as Memphis,” said iQor SVP & General Manager of Logistics and Product Services, Connie Long. “The dedication and expertise of our local employees have been the foundation to our unique capabilities. We’re excited to invest in our facility and create new opportunities for industry-leading innovation and growth.”
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